How can I confirm the warranty for this product?
The warranty is 3 years or 100 thousand kilometers after installation.
Does the lock/unlock function require fingerprint recognition?
YES!  It needs the fingerprint recognition to lock/unlock, and only ACC OFF can be locked, ACC ON can be unlock, it can't be locked when driving.
How many fingerprints can be stored in the system?
Up to 100 pcs.
Can the same fingerprint be registered and stored multiple times?
Yes, if you learn the same fingerprint repeatedly, you can also increase the recognition effect.
Why is the lock able to be unlocked by any fingerprint that has not been registered yet?
This is the original setting of the product, any fingerprint can be unlocked before any fingerprint is learned and stored. After the first learning, only the learned fingerprint can be unlocked.
If I have already registered my fingerprint, how can I authorize other users to use the lock?
The first three fingerprints learned are managers, who can authorize other users at any time, but must be verified by managers.
My used car has a fingerprint lock, can it still be used?
If the fingerprint cannot be stored in the standard learning mode, it means that the previous owner did not clear and delete all the fingerprints to restore to the original state. If you want to continue using it, please contact your local agency.
Can I delete one of my registered fingerprints after authorization?
The administrator can enter the delete mode to delete all fingerprints and restore them to the original factory mode, but cannot delete only one of the fingerprints.
Can I transfer the fingerprint technology lock from my old car to a new one?
The mechanism design of the fingerprint technology lock is for each cars, and different styles of cars cannot be installed.
When my fingers get sweaty and dirty . Will this affect the fingerprint recognition?
We suggest that let the MATCI F memorize your same fingerprint 3-5 times, and learn 3 different fingerprints for the left and right hands, and the identification effect will be better.
Will the installation of a fingerprint technology lock affect the safety structure of my car?
The fingerprint technology lock is a special installation design for each car, which does not damage the structure of the car body and does not affect the warranty of the car.
I have installed some electronic accessories in my car. Is there possible to interfere with MATIC F or each others?
Fingerprint technology lock is a non-RF signal product thus it will not interfere with RFID/Keyless or high and low-frequency signals.